Jason Baxter
Product design
SkillsSkills + tools
Product DesignPrototypingDesign LeadershipDesign Strategy
Tools
Career
Credit Karma
2022 – present
Staff Product Designer II
AI Shopping Assistant & Money Management, Mar 2024 – present
Manager, Product Design
Credit Cards & Personal Loans, Dec 2022 – Mar 2024
Staff Product Designer
Credit Cards, Jul 2022 – Dec 2022
- Build working prototypes with using real user data, contribute production code through pull requests, and ship native app features
- Brought Credit Karma’s ChatGPT integration from concept to launch in 4.5 weeks, defining authentication, data-sharing boundaries, conversational cards, handoffs, and failure states
- Led product strategy and end-to-end design for Credit Karma’s first generative AI experiences, including the Financial and Shopping Assistants
- Led a 6-person design team across Credit Karma’s $1.5B+ Credit Cards and Personal Loans business, directly managing and mentoring 5 designers while remaining hands-on on the team’s hardest product work
Aledade
2017 – 2022
Product Design Lead
Mar 2021 – Jun 2022
Senior Product Designer
Dec 2017 – Mar 2021
- Led design for Aledade’s value-based-care application, enabling practices to identify and close care gaps and contributing to $572M in Medicare savings and 46K+ avoided hospitalizations across Aledade’s network in 2022
- Joined as an early design hire and helped grow the design team from 2 to 14 through Series B to E, mentoring designers and establishing its career framework
StubHub
2015 – 2017
Lead Product Designer, Consultant
- Designed StubHub artist and event-page systems and partner apps for NBA, MLB, NHL, and MLS clients, contributing reusable patterns to its design system
Intuit
2011 – 2017
Senior Product Designer
QuickBooks Banking & Payments
- Designed PayPal and Square connection and reconciliation in QuickBooks across 4 countries, creating integration patterns reused across Intuit
- Led design strategy for moving customers from QuickBooks Desktop to QuickBooks Online as subscribers grew 57%, from 683K to 1.08M in one year
Charles Schwab
2009 – 2011
Lead User Experience Designer
- Led the redesign of a wealth-management application used by independent financial advisors to manage client portfolios and complete reporting and asset-allocation work
Education
NC State UniversityNorth Carolina State University
- Master of Graphic Design
- Bachelor of Arts in Communication
- Bachelor of Arts in Multidisciplinary Studies